








Women's Sneakers | Lace-Up with Visible Air Unit
These women's sneakers set a visible air unit into the heel of the midsole, so the cushioning sits on show rather than hidden away. The knitted upper carries overlay panels through the midfoot that hold the shape around the laces. A padded collar wraps the ankle, and the lace-up front lets you set how close the fit sits. They keep a sporty low-top line that still reads as everyday rather than track-only.
Key features:
- Visible air unit set into the heel
- Knitted upper with overlay panels at the midfoot
- Padded collar around the ankle
- Lace-up front for an adjustable fit
- Textured outsole for grip underfoot
Style tip:
Pair them with cropped leggings and a hoodie for an easy weekend look.
Shipping Information
We offer free standard shipping on every order placed for delivery within the United States, with no minimum spend.
Each shipment includes full tracking and is handled through secure, premium shipping services to ensure a safe and dependable arrival.
Shipping origin: Orders ship directly from our warehouse in China.
Processing time (handling): 2–3 business days (Monday–Friday)
Transit time: 4–9 business days (Monday–Friday)
Estimated total delivery time: 6–12 business days
Order cut-off: 6:00 PM (EST)
Please note: Shipping times are estimates and may be affected by carrier delays, peak periods or severe weather.
Return Policy
We want you to feel confident in your purchase. If for any reason it isn't quite right, you may return or exchange your order within 30 days of receipt.
Return conditions: Items must be unworn, unused, with tags attached, and in their original packaging. Proof of purchase is required.
Return costs:
- If an item is defective or arrives damaged, we cover the return shipping cost.
- In all other cases (e.g. sizing or preference), return shipping costs are the responsibility of the customer.
Return address: Approved returns must be shipped back to our warehouse in China.
How to start a return: Email us at info@carterandgray.com with your order number and details of the return. We'll review your request and confirm the next steps.
Refunds: Once your return has been received and inspected, approved refunds are issued to the original payment method within 10 business days. Please allow additional time for your bank or card provider to process the transaction.
For further details, please refer to our Return & Refund Policy.
Choose options









Frequently Asked Questions
Everything you need to know about shipping, returns and ordering.
What are the shipping costs?
We offer free shipping on all orders within the United States.
Can I track my order?
Yes. Once your order has been shipped, you will receive a confirmation email containing your tracking details, allowing you to monitor the progress of your delivery.
How do I return an item?
If you'd like to return an item, you may do so within 30 days of receipt, as long as it's unworn, unwashed and in its original condition.
To start the process, please contact us at info@carterandgray.com . Our team will guide you through the next steps.
Further details can be found in our Refund Policy.
How can I contact Customer Care?
If you need any assistance, our Customer Care team is happy to help.
Email: info@carterandgray.com
Phone: +1 (646) 980-4459
Customer Care Hours:
Monday to Friday | 9:00 AM – 6:00 PM (ET)
Weekends | Closed
You can also use our contact form and we will respond as promptly as possible.
How do I choose the correct size?
A detailed size guide is available on almost every product page to help you find the best fit.
If you'd like more advice, our Customer Care team is happy to help at info@carterandgray.com .