Legal notice

Legal Notice

Last updated: 23 July 2026

Carter & Gray is an online clothing brand operated by Peak Global Group. We are committed to operating transparently and to safeguarding the rights of the individuals who interact with our website, in particular where automated processing of personal information is involved.

This Legal Notice describes how personal information is collected and used, the rights you have in connection with that information, and the general conditions that apply to your use of carterandgray.com.

By continuing to use this website, you accept the conditions set out below. The version of this Legal Notice published online is the only version that applies during your use of the website, until it is replaced by an updated version.

Article 1 — Legal Information

1.1 Website

Carter & Gray

1.2 Publisher

Peak Global Group, trading as Carter & Gray

Registered office: Gijsbrechtgaarde 238, 7329CD Apeldoorn, Gelderland, The Netherlands

Chamber of Commerce (KvK): 99911302

VAT Identification Number: NL869184155B01

1.3 Hosting provider

The website is hosted on the Shopify platform, operated by Shopify Inc., 151 O'Connor Street, Ground Floor, Ottawa, Ontario, K2P 2L8, Canada.

1.4 Privacy Contact

For any question relating to your personal information, please write to info@carterandgray.com.

Article 2 — Access to the Website

The website and its content are made available to you for personal, non-commercial use. You agree not to use the website, or any data accessible through it, for commercial resale, political messaging, advertising or unsolicited communication of any kind.

Article 3 — Website Content

All trademarks, photographs, illustrations, written content, video and audio elements, designs and software components used on this website are protected by the intellectual-property laws applicable to them. They remain the exclusive property of the Publisher or of its partners. Reproduction or adaptation in any form, by any medium, requires prior written consent from the Publisher.

Article 4 — Management of the Website

To keep the website operational and secure, the Publisher reserves the right at any time to:

• suspend or restrict access to all or part of the website;
• remove any content that disrupts the operation of the website or that breaches applicable law;
• take the website temporarily offline in order to carry out maintenance or upgrades.

Article 5 — Responsibilities

The Publisher cannot be held liable for technical errors, downtime or service interruptions that prevent access to the website. You are responsible for your own device, network connection and the protection of your data against online threats. The Publisher accepts no liability for loss or damage caused by your connection to, or your use of, the website.

Article 6 — Hypertext Links

Creating a hyperlink to any part of this website requires prior written permission from the Publisher, which may be granted or withdrawn at the Publisher's discretion. External websites referenced from links on carterandgray.com are not under the Publisher's control, and the Publisher accepts no responsibility for their content.

Article 7 — Data Collection and Protection

Personal information on this website is collected by Peak Global Group. "Personal information" means any information relating to an identified or identifiable individual.

The personal information we collect is used primarily to manage our relationship with you and to process your orders. The categories of information we may collect include:

• First name and last name
• Billing and shipping address
• Email address
• Phone number
• Payment details (handled securely by external payment service providers)

We do not store full credit-card numbers on our servers. All card payments are processed by Shopify Payments and by other PCI DSS-compliant payment providers.

Article 8 — Rights of Access, Correction and Deletion

In accordance with applicable United States federal and state privacy laws, you have the following rights in respect of your personal information:

• the right to know and access the personal information we hold about you;
• the right to request correction of that information;
• the right to request deletion of that information;
• the right to data portability;
• the right to opt out of the use of your personal information for targeted advertising and direct marketing.

Requests should be sent to info@carterandgray.com and must include proof of identity. A response will be provided within 45 days, although this period may be extended where a request is particularly complex.

Article 9 — Use of Data

Personal information collected from users of the website is used to:

• operate and improve our services;
• process orders and payments;
• provide customer support;
• verify and authenticate transactions;
• prevent fraud and security incidents;
• handle disputes;
• send transactional and, with your consent, promotional communications.

We process this information in order to perform the contract between you and Peak Global Group, and, where the law requires it, on the basis of your consent (for example, for marketing communications).

Article 10 — Data Retention

We retain personal information only for as long as it is necessary to provide our services and to meet our legal obligations. In some cases, information may be retained for longer where this is required to resolve disputes, prevent fraud or comply with accounting and tax law.

Article 11 — Disclosure of Personal Information to Third Parties

We may share personal information with trusted service providers, including Shopify, payment processors and logistics partners, strictly to the extent needed to operate the website and fulfill orders. These partners are required to handle the information securely and in compliance with applicable law. We do not sell or rent personal information to third parties.

Article 12 — Commercial Offers

You may receive promotional communications from Carter & Gray. To opt out of these communications at any time, please write to info@carterandgray.com or use the unsubscribe link included in each marketing email. Your personal information will not be shared with external partners for their own marketing purposes without your explicit consent.

Article 13 — Cookies

A cookie is a small data file placed on your device that helps us analyze how the website is used and improve your experience. The cookies used on carterandgray.com include functional, analytical and marketing cookies.

On your first visit you will see a banner explaining how cookies are used. You may accept or refuse them through that banner, and you can change your choice at any time using the cookie-settings link provided on the website or through your browser settings. We do not use cookies to collect information that directly identifies you on its own.

Article 14 — Photographs and Product Presentation

Product photographs published on the website are intended to represent the actual items you can purchase. Minor variations in color, finish or detail may occur due to differences in lighting, display calibration or production batches. Such variations are not considered defects.

Article 15 — Applicable Law

This Legal Notice and any matters connected with it are governed by the laws of the State of New York.

Contact Information

Store Name: Carter & Gray
Company Name: Peak Global Group
Registered Office Address: Gijsbrechtgaarde 238, 7329CD, Apeldoorn, Gelderland, The Netherlands
Warehouse Address: Lecang, No. 168-230, Nijiayan Road, Yongjiang Street, Jiangbei District, Ningbo City, Zhejiang Province, China

Chamber of Commerce (KvK): 99911302

VAT Number: NL869184155B01

Phone: +1 (646) 980-4459

Email: info@carterandgray.com

Customer Care Hours:
Monday to Friday | 9:00 AM – 6:00 PM (ET)
Weekends | Closed

We aim to respond to all inquiries within 24 hours.